| Q. |
Which regions do
you cover? |
 |
|
| A. |
We ship
throughout Canada and the continental USA.
|
|
|
| Q. |
What is the average
time it takes for an order to be delivered? |
|
|
| A. |
10-14 days
- and we give you a delivery date in advance.
|
|
|
| Q. |
What if I need faster
delivery? |
|
|
| A. |
For customers
who need faster service, we prepare an advance load on ground
which enables us to deliver in 2-4 days.
|
|
|
| Q. |
How is the lumber
packaged? |
|
|
| A. |
BBP Industries
philosophy has always been to adapt to our customers needs,
and we package the lumber as per the customers specifications.
|
|
|
| Q. |
Do you stand behind
your product? |
|
|
| A. |
Our goal
is to develop long-term relationships with our customers and
thus we stand behind our product 100%. If our lumber is found
to be unsatisfactory, a full credit or refund is issued as
per the situation.
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